Managing Performance, and Measuring Performance and Managing Appraisal Ratings in order to Attract, Retain and Motivate your Top-Performing Employees

Next Generation Performance Management and Performance Appraisals Masterclass

Course Objectives For “Performance Management” (PM)

Establishing and managing a performance management culture, determining Key Results Areas (KRAs), setting objectives and the traditional Key Performance Indicators (KPIs), adopting the new approach of setting monthly milestones and using MSCs, and establishing the right competencies and behaviours for all the roles in an organisation are some of the critical cornerstones of any HR department. It is crucial to design and define the right performance management system that supports your organisation’s goals and business objectives and encourages the development of each individual employee.  HR professionals already know that individual performance management is an important tool for improving organisation performance.  This course shows in a practical way:

  1. How to get an individual performance management system working successfully

  2. How to achieve and implement and a culture of performance management


Course Objectives For “Performance Appraisal” (PA)

Individual performance appraisals are tools that help you to manage the performance of each employee in your organisation. However, unless you clearly link it to corporate goals and see it as part of the responsibilities of an effective manager, performance appraisals can be nothing more than tick-box paper exercises. Traditional appraisals have sometimes had no links to corporate performance or individual employee results.  This topic aims to provide a solid foundation on how appraisals lead to performance ratings which can be used in the specific context of pay-for-performance and the general context of HRM and Talent Management.  You will learn how to:

  1. Increase the effectiveness of employee performance appraisals

  2. Critically analyse and develop your own performance management system

  3. Learn about different types of performance appraisal systems used globally

  4. Develop an appreciation of the commonly used best-practice approaches and formats for employee performance appraisals and performance rating scales


Moreover, this new-and-improved course will also share latest best-practice approaches for abandoning the annual end-of-year performance appraisal meeting and how you can abandon annual KPIs, by moving to monthly milestones and monthly “MSCs”, and monthly 10-minute feedback sessions.

About Your Instructor




Robert Mosley

  • Global Remuneration Expert

  • Over 30 years of experience in HR and C&B

  • Global Guru #500 List

  • Global HR Leadership Award

Key Benefits of Attending


  • Learn about the truths and myths concerning the “Death of Performance Appraisals” and discover the new trend of monthly milestones via MSCs rather than annual goals via KPIs.


  • Support business effectiveness by implementing a best-practice performance management system and performance appraisal process, and use best-practice to conduct appraisals and understand the advantages and disadvantages of appraising both objectives and competencies.


  • Understand the three critical components of an effective performance management system which include setting objectives, measuring competencies and planning development, and drive performance by developing SMART objectives as part of performance management.


  • Network with your fellow course delegates and course tutor to discuss practical issues related to compensation and reward management that will help you in your workplace

Who Should Attend?

This course is designed for everyone who requires an appreciation or an in-depth knowledge of performance management (PM) and implementing a performance appraisal (PA) system underpinned by objectives and competencies as part of an overall performance management approach.  This includes HR generalists at all levels of their careers, as well as Specialists in “Performance” or “Compensation” who focus on performance and compensation who wish to develop their skills in PM&PA.  The courses are also highly suitable for all Line Managers from all Functions who manage the performance of their employees.

Course Methodology

You will work collectively in teams on practical case studies to gain detailed hands-on experience using the tools and techniques discussed throughout the course. You will test various ideas to establish what works for you. Benefit from updating yourself with the latest trends and developments of best-practice.

20 - 22 Apr 2020


SGD 2,695

21 - 23 Sep 2020

Hong Kong

SGD 2,695

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2010 - present

2010 - present

Key Topics


  • What Is Performance Management?

  • The Three Critical Pillars of “Performance Management” (OCD)

  • Creating A Performance Culture

  • Performance Based on Objectives And Goals

  • Performance Based on Competencies And Behaviours

  • Performance Improvement by Development Planning

  • The Critical Design Choices for “Performance Appraisals”

  • Managing the Distribution Curve of Appraisal Ratings

  • Appraisal Forms

  • Performance Appraisal Cycle and Planning

  • Preparing for An Appraisal Discussion

  • Key Skills in Performance Appraisal


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Testimonials for this course

“Very, very good course. Excellent instructor. Thank you, Robert. This course really put C&B in perspective for me."

“Robert, you’re the best. Excellent concept, approach and methodology! Very informative and well coordinated. Very practical in Malaysia.”

“What a workshop, a great speaker with good delivery skills that make attendees understand everything crystal clear.”

“Robert has excellent practical experience and provided several examples while addressing course objectives and answering our questions. I will now start designing the grading system andsalary scales in my organisation.”

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