Managing HR Policies and Procedures (P&PS) and HR Manuals to Meet Business Needs and Drive Employee Performance

HR Policies and Procedures Masterclass


A fundamental component of human resources management is clear and effective HR policies and procedures (P&Ps) and detailed terms and conditions of employment (T&Cs) that protect the rights of the employer and are also seen as fair and reasonable by the employee, and these P&Ps and T&Cs are often taken for granted.  Rather than make changes, HR generalists and professionals try to fit the ever changing needs of their employees into a structure of policies and procedures that may not have been reviewed for many years.  The course will touch on all areas of HR policies and procedures, including employee relations, employment contracts, HR manuals and employee communications.

Course Objectives

This course will provide you with the information and guidance to help you in developing/refreshing and implementing your human resources policies and procedures in your organisation, and help to ensure that your employment contracts and HR manuals meet your business needs, while allowing the company to attract, retain, engage and motivate employees.  In an increasingly competitive employment environment, when you want to attract and retain the best individual employees and high-performers, managing your employee relations and employee communications are increasingly critical tools that form part of your overall HR strategy.  Most employers want to ensure that they can “attract, retain, engage and motivate” the best employees and teams, and this two-day course will cover the key areas that must be covered by your overall HR policies and procedures that enable employers to adopt best-practices for managing employee relations and compete more effectively in the war for talent by improving employee engagement whilst developing trust and fairness for both parties in the relationship between employer-employee.

About Your Instructor




Robert Mosley

  • Global Remuneration Expert

  • Over 30 years of experience in HR and C&B

  • Global Guru #500 List

  • Global HR Leadership Award

Key Benefits of Attending


  • Understand the importance of HR policies and procedures and where it fits into the organisation and how it forms part of your overall approach to employee relations.


  • Increase your business performance and employee effectiveness through implementing fair and reasonable human resources policies and procedures that will retain and motivate staff.


  • Align your terms and conditions of employment with your overall remuneration strategy and develop detailed employment contracts that will attract new employees and improve employer branding and employee engagement.


  • Develop skills and expertise to produce clear and coherent policy and procedure documents.


  • Discover practical steps for developing an effective channel of communication with all employees through your Human Resources Policies and Procedures Manual.


  • Network with your fellow course delegates and course tutor to discuss practical issues related to compensation and reward management that will help you in your workplace

Who Should Attend?

This course is designed for everyone who requires either a generalist understanding or an in-depth knowledge of working with and managing human resources policies and procedures and terms and conditions of employment, including all professionals who work in HR at all career levels and all specialists who work in the areas of HR Policies and Procedures and Employee Relations and Employee Communications, and Personnel Administration.

23 - 24 April 2020


SGD 1,995

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2010 - present

2010 - present

Course Methodology

This course will provide you with the information you need to make changes to your human resources policies and procedures, and improve your contracts of employment, and to develop and improve your HR manuals.  You will have an opportunity to test various ideas and to establish what may work for you. You will be given access to various tools and techniques, as well as information on the latest trends and developments.  This focus of this course is upon being a practical, hands-on course to help you develop HR policies and procedures, and you will be provided with best-practice examples of HR policies and procedures, and a detailed soft-copy sample stencil HR manual that you can easily tailor to implement within your own organisation after the two-days of this course.

Case Studies

This course is designed for companies from all countries in Asia will and include the several practical case studies and many detailed examples designed around best-practice companies based in Asia, and look at several examples of specific HR policies and procedures in detail.

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Testimonials for this course

“Very, very good course. Excellent instructor. Thank you, Robert. This course really put C&B in perspective for me."

“Robert, you’re the best. Excellent concept, approach and methodology! Very informative and well coordinated. Very practical in Malaysia.”

“What a workshop, a great speaker with good delivery skills that make attendees understand everything crystal clear.”

“Robert has excellent practical experience and provided several examples while addressing course objectives and answering our questions. I will now start designing the grading system andsalary scales in my organisation.”

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